Law School Resources
Negotiations
It is about winning
It is about power
It is about money
Law is the dirtiest and nastiest of businesses
because of the power and money at stake.
Know the rules.
Know also that the rules are generally not
followed.
Bluff when:
1. There is no alternative
2. You got the winning hand
I. Negotiation Styles
1st Axiom: One side always wants
something a little more than the other side.
If you can walk away, truly walk away, you have
the advantage.
5 Foundations of Negotiations
1. Leverage
2. Timing
3. Knowledge
4. Preparation
5. Determination
5 Constraints on Negotiations
1. Illegal conduct
2. Ethical codes
3. Professional Reputation
4. Effectiveness
5.Constraints are not uniform (e.g. Attorney
versus non Attorney)
The client is NOT interested in negotiations
Leverage is an advantage real or perceived that
shifts from time to time over time.
Calculation of Your Leverage Position
1. Lost opportunity-real estate market-the time
may never be better.
2. "Or else" alternative-may benefit both parties
favorably or both lose.
3. Litigation-all cases have weaknesses and
strengths. DO NOT take unless you’re ready to go to
trial.
4 Levers to Maximize your Position
1. Uncertainty-to disrupt your opponents focus
and flow-throw the game off. To protect yourself,
build your knowledge base to insulate yourself.
2. Timing-for everything there is a season-turn
turn.
3. Opportunity-there is an opportune time for
everything.
4. Sanctions-a threat-give us what we want or
we’ll sue. Remember to
a. Select a sanction that will move the other
party
b. You must communicate the sanction
c. Can’t bluff-you must be ready to carry it out
d. Go forward
NEGOTIATION OUTCOMES
1. All negotiations always result in either
a. Win/Lose or
b. Win/Win
2. Look at it from the other side’s point? What
does the opponent want? Ask?
3. Don’t assume you can’t cooperate with the
other side.
REMEMBER NO IS ONLY AN OPENING POSITION
NEGOTIATING STYLES (only 2)
1. Co-operative
2. Competitive
JUSTICE
Remember everybody has a different concept of
justice.
4 NOTIONS OF JUSTICE
1. Absolute-no compromise-let the chips fall
where they may
2. Conciliatory-reward 2 good faith positions of
opposite positions
3. Compassionate-caters to the position of the
weaker side
4. Power-distributes according to who has the
power position.
USING LEVERAGE
1. Recognize it
2. Use it
1. Level of self confidence-develops slowly
2. Assessment of weaknesses (self)
a. be honest
b. develop knowledge of the subject
c. maximize strengths
d. minimize weakness
3 Styles (use all 3 as
situations require)
1. Hard Ball
(winner/loser)-confrontational style.
Downside
1..Results in polarization
2. Reputation
Respond with firmness and fairness
HARD BALL
+ -
1. Tends to produce one sided 1. One sided agreements often broken
agreements advantageous if or not enthusiastically performed
performed by party who has little incentive to
perform
2. Elicits more concessions 2. Creates anger & alienation
3. Exerts more anxiety and pressure 3. Polarizes parties/positions
4. Substantiates deadline demands 4. Causes over reaction
5. Creates hard nosed image/rep 5. Causes havoc with personal relationships
6. Displays strength to client 6. Damages future relations with other attorneys
7. Results in higher settlements 7. Hard nosed image is tough to shed
& attainment of objectives
SOFT BALL
1. Avoids confrontation 1. Too many concessions
2. Uses emotional aspect to convince 2. Deadline threats are meaningless
3. Allows for changes in tactics 3. Creates a weak reputation
4. Maintains personal relationships 4. Appears as weak to client
5. Decisions are made w/o anger 5. Can result in poor outcomes and
or overreaction and failed objectives
2. Softball -cooperation and conciliation
and fair play.
Downside-may be viewed as wimpy
Know the opposition
3. Give to get -share the victory and both
get mutual consideration.
GIVE TO GET
1. Tends to produce mutually agreed 2. Sacrifices total victory for joint
acceptable results solution
2. Encourages concessions from all 2. Difficult if other side refuses to
parties Cooperate
3. Tends to build relationships 3. Difficult to use when in a weak
position
4. Displays reasonable person side 4. Difficult in absence of trust/dislike
5. Forces anger control 5. Time consuming
HARD BALL SOFTBALL GIVE TO GET
1. Aggressive nature Friendly Friendly but firm
2. Angers easily Never angers Controls anger
3.
Intimidates
Talks too
much Talks
just
right/open
minded
4.Abrupt/short Never threatens Open communication
5. Limited Communication Malleable Likes to deal
6. Hurried Concedes easily Creative settlements
7. Rejects suggestions Analyzes suggestions
8. Negotiation by ultimatum
9. No concessions until ultimatum
PREPARATION
Knowledge gives leverage
Set goals:
1.. Short Term
a. Find out what the client wants
b. Categorize client’s objectives
c. If you could get everything you want, what
would that be
d. If every goes wrong, what is the minimum
you’ll accept
e. Determine 3 Key Points
i. Deal Points-deal breakers
ii. Secondary-important but not deal breakers
iii. Trade
Points-nice but not
essential. Give it
up and make your
opponent believe
it’s a deal point
2. Long Term
a. Size up opponent
b. Listen to change or refine your points
c. Work your plan
PEOPLE SKILLS
1.. First Impressions count
2. Dress (N.E. Conservative Mode of Dress)
3. Don’t let appearance detract
4. Prepare for your clients
5. Let everything suggest a wise decision in
selecting you
a. Take charge at first meeting
b. Be objective
c. Be skeptical b/4 confirming things for
yourself
Effective communication
1.. Be precise
2. Keep it simple
3. Be an active listener
4. Be effective in word choice
Don’t Be Held Hostage to a Mistake-NO DEAL IS
BETTER THAN A BAD DEAL
II. Opening Moves
Don’t get sucker punched
Determine objectives
Exercise restraint, do not act hastily and get
ever piece of information you can get to forestall
giveaways.
Make a plan after getting the information.
Do not take calls unless you are prepared to deal
and have all the preparation done and at hand.
Traps to Avoid
1.. Over reaction
2. Saying too much
3. Failure to verify important info
4. Acting on insufficient info
5. Failing to follow procedure
6. In adequate preparation
7. Revealing leverage positions
8. Tipping future moves
9. Revealing confidential info
Opening Moves to Do
1.. Gather info
2. Build rapport
3. Balance perceptions
a. Credibility
b. Confident and firm
c. Complete knowledge of facts
d. Complete knowledge of law
4. Define parameters of negotiation
5. Make use of initial leverage gambit
6. Avoid predictability
7. Avoid falling into make me an offer gambit
a. Talk ranges
b. Ask opponent for an offer
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