By Chang, Karen Internet has driven extraordinary growth in organizational advocacy and
fundraising during the past decade. The most recent industry statistics
show that Internet donations increased by more than 40 percent during the last
quarter of 2005, when factoring out gifts made for disaster relief during 2004.
Although online gifts still account for only a small
percentage of most charities' overall revenue, fundraising experts predict that
the Internet will eventually become the primary vehicle for small gift
donations.
The explosive growth in Internet transactions has also
increased government scrutiny hunting for Internet crimes. According to the Feb.
10, 2006 edition of The Wall Street Journal, the Federal Bureau of Investigation
(FBI) has made Internet fraud the agency's third-highest priority, after
counter-terrorism and counter-intelligence.
Charity regulators have focused on Internet fundraising
and revenue generation, thus it has become imperative that all those
participating in these online activities take note of how the potential
regulatory environment may affect their efforts to effectively use this "first
of its kind" global medium.
Although existing laws are, to a large extent,
sufficient to regulate Internet activities, a key question that continues to
challenge regulators is how federal and state courts and regulatory agencies can
obtain jurisdiction over those entities participating in online activities.
There are two key jurisdictional questions that affect
the work of nonprofits online. The first issue is whether a court has the power
to adjudicate claims against an organization for its conduct on the Web. For
example, can a homeless shelter in Atlanta, with no ties to Illinois other than
maintaining a Web site that is accessible by Illinois residents, be brought
before a state court in Illinois for allegedly posting fraudulent information on
the charity's Web site?
The second jurisdictional issue involves the extent of
statutory authority given to state or federal regulatory agencies. Can the
Illinois attorney general require the homeless shelter in Atlanta to register in
Illinois simply because its Web site is accessible to Illinois residents?
The question of personal jurisdiction is as critical
to nonprofits that engage in Internet fundraising and revenue-generating
activities as it is to for-profits. If merely setting up a Web site that is
available nationwide triggers registration and reporting requirements in every
jurisdiction in the United States that imposes them, this would create an
insurmountable burden for the vast majority of charities that are small
community-based organizations.
Although the philanthropic community recognizes the
need for a reasonable level of regulatory oversight, any regulatory plan should
take a balanced approach that will not discourage the development and use of
this medium to expand the charitable activities of nonprofits large and small.
For a state to obtain
jurisdiction to impose its regulations upon online solicitors, it must comply
with the constitutional standards set forth in the seminal U.S., Supreme Court
case, International Shoe v. Washington. The constitutional standard of "minimum
contacts" sets forth the minimum amount of contacts necessary for a state to
exercise jurisdiction over a person or entity. To meet the constitutional
minimum contact standard: (1) the defendant must purposefully avail himself of
the privilege of doing
business in the state; (2) the cause of action or regulation must
relate to the defendant's activities with the state; and (3) the exercise of
jurisdiction must be reasonable in light of the various interests at stake.
The "minimum contacts" standard established by the
U.S. Supreme Court provides the outer reaches of jurisdiction over a person or
entity. However. each state is further limited by its own law. known as a
"long-arm statute," to determine whether it can obtain jurisdiction of the
Internet conduct of out-of-state persons or entities. A state statute may define
its jurisdiction more narrowly, thereby limiting the court's ability to reach
certain entities whose actions may have satisfied the constitutional minimum
established by the U.S. Supreme Court.
For example, New York's long-arm statute provides for
narrower jurisdiction than the constitutional limit. In Bensusan Restaurant
Corporation vs. Richard B. King, individually and d/b/a The Blue Note, the
so-called Blue Note case, the U.S. Court of Appeals for the Second Circuit
declined to exercise jurisdiction over a jazz club in Missouri when the only
contact with New York was that its Web site was accessible in the state. The
Appeals
Court held that the Missouri Blue Note's maintenance
of a Web site accessible to New York residents did not create the level of
contacts required to exercise jurisdiction under New York's long-arm statute.
The exact opposite result was
found that same year in Connecticut under almost identical facts. In Inset
Systems, Inc. v. Instruction Set, Inc., the U.S. District Court for the District
of Connecticut found that the state could constitutionally assert jurisdiction
over the Massachusetts
Web
site
host because "advertising via the Internet" both satisfied the
Connecticut long-arm statute covering solicitation of business in-state and the
Supreme Court's constitutional minimum contacts standard.
The Inset court's ruling represents the outer limits
of jurisdiction over Internet activities and allows a passive Web site to create
sufficient contacts for the state to obtain jurisdiction over the Web site
owner. Several states have taken a similar expansive view of personal
jurisdiction, including Virginia, Missouri and Minnesota.
In 1997, the federal district court in Pennsylvania
developed a sliding scale approach for determining whether the court has
jurisdiction over Internet activities. In the Zippo Mfg. Co. v. Zippo Dot Com,
Inc., (the Zippo case) the U.S. District Court for the Western District of
Pennsylvania ruled that "the likelihood that personal jurisdiction can be
constitutionally exercised is directly proportionate to the nature and quality
of commercial activity that an entity conducts over the Internet." It then
posited a scale that places Web sites on a continuum, from those that actively
solicit and do business to those that passively convey information. Between
these two ends of the spectrum lie Web sites where "a user can exchange
information with the
host
computer ... [and] the exercise of jurisdiction is determined by examining
the level of interactivity and commercial nature of the exchange of information
that occurs on the Web site."
The vast majority of states
have adopted Pennsylvania's sliding scale approach including California,
Indiana, Maryland, Illinois and Texas.
What does this mean for charities using the Internet?
During the late 1990s, as charities increasingly began conducting charitable
solicitations over the Internet, state regulators sought to regulate this method
just as they did other forms of solicitation. However, they faced jurisdictional
obstacles in applying their charitable solicitation schemes to entities whose
only in-state presence was through the Internet. Discussions among state
regulators culminated in the creation of the Charleston Principles, a set of
non-binding guidelines that seek to provide an analytical framework for
determining whether a state can impose its regulations on an entity engaged in
Internet charitable solicitations.
State regulation of Internet fundraising
Of all the legal issues facing nonprofits that engage
in Internet communications, charitable solicitation regulation is the area most
significantly affected. Charitable solicitation is primarily regulated at the
state level. There are approximately 45 states that have statutory systems
dealing with solicitation activity within their state. These statutory systems
typically include registration, filing and disclosure requirements. They are
imposed on nonprofits, professional solicitors, professional fundraising counsel
and commercial co-venturers. While a certain level of regulation can be
beneficial to increase donor confidence and fight fraudulent solicitations, the
inconsistency in reporting and disclosure requirements among the states creates
a significant burden for nonprofits, in particular for smaller charities.
The First Amendment
The government's interests in regulating charitable
solicitation are to ensure that the funds raised are in fact used for charitable
purposes, to protect citizens from fraudulent solicitations, and to protect the
privacy interests of prospective donors. Charities, on the other hand, typically
engage in solicitation to both disseminate information about, and seek funding
for, their charitable causes. The U.S. Supreme Court has noted that charitable
solicitations are inextricably intertwined with informative and persuasive
speech, which is protected by the First Amendment.
During the 1980s, when the interests of the
government and charities clashed, the U.S. Supreme Court resolved the conflicts
in a trilogy of cases, striking down state regulations that limited the
percentage of fees that charities could pay fundraisers and which required
fundraisers to make pre-solicitation disclosures regarding prior fundraising
costs. Although these First Amendment issues are central to the development of
reasonable fundraising regulation, they have not yet played a prominent role in
the development of Internet fundraising regulation.
The Charleston Principles (and its progeny?)
In October, 1999, members of the National Association
of State Charities Officials (NASCO) and the National Association of Attorneys
General (NAAG) met in Charleston, S.C., and agreed to adopt a set of principles
to clarify the applicability of states' charitable solicitation regulations to
Internet fundraising. In March 2001, the "Charleston Principles" were pubfished
as advisory guidelines for state charity officials.
The Charleston Principles
assert that existing registration statutes, of their own terms, encompass and
apply to Internet solicitation. The Charleston Principles help bridge the
application of existing laws to this new frontier by defining and limiting the
circumstances in which a nonprofit solicitor must register with a given state
based on their Internet contacts with the state.
According to the Principles, state registration and
reporting regimes apply only to: (1) entities domiciled within the state; (2)
out-of-state entities whose non-Internet activities would require registration
in the state (e.g.,
direct
mail or telephone solicitation into the state); and (3)
out-of-state entities that solicit through an interactive or non-interactive Web
site and either specifically target persons physically located in the state, or
receive contributions from the state on a repeated and ongoing, or substantial
basis through or in response to the Web site solicitation.
The jurisdictional analysis offered by the principles
is similar to the Zippo sliding scale approach, but adds a marker to the scale
that would explicitly require registration for passive Web sites that request
only offline donations when certain additional ties exist (i.e., targeting the
state's residents or receiving contributions from the state on a repeated and
ongoing, or substantial basis).
The requirement that an out-of-state entity
specifically target persons physically located in the state raises questions
when applied to emails. A person will be "specifically targeted" if the sender
knows or reasonably should know the recipient is physically located in the
state. The "knows or reasonably should know" standard is difficult to apply to
an email sent to a state resident because email addresses do not generally
include geographic identifiers. The Principles suggest that there are ways an
entity reasonably should know where an email is being directed, including email
addresses linked to a prior credit card donation; other prior forms of
communication; Web site information tracking, and cross-references to external
databases.
One of the problematic
standards contained in the Principles that would allow the states to acquire
jurisdiction involves an organization that receives contributions from a state
on a "repeated and ongoing" or "substantial" basis. The terms "repeated and
ongoing" (referring to the number of separate contributions) and "substantial"
(referring to the total dollar amount of contributions) lack any definite
numbers that nonprofits can use to determine whether they need to register and
comply with a state's regulations. The Annotations to the Principles recognize
that for the Principles to be useful, "states must draw a bright line, even if
that line is somewhat arbitrary and even if it is not the same in all states."
Concrete guidance in this regard is especially important for out-of-state
charities using non-interactive Web sites whose contacts with the state may be
minimal at best.
The Principles would generally not require
registration of service providers that solely provide administrative, supportive
or technical services. However, if their services include the kinds of
activities that characterize a fundraising counsel, commercial co-venturer or
professional solicitor, they would be required to register. In contrast, mere
technical services in processing online transactions, similar to a bank
processing checks or
credit
card
transactions received in response to a fundraising campaign,
would not trigger registration.
To date, no state has explicitly adopted the
Charleston Principles as its framework for determining whether a nonprofit whose
only contact with the state is via the Internet must register. The only state
that has provided any public, written guidance on Internet solicitation is
Arkansas. In a written opinion published in August, 2005, Attorney General Mike
Beebe cited the Zippo sliding scale approach as the standard that would be
applied to determine whether a nonprofit must register when conducting Internet
solicitations in the state.
Despite the lack of specific
state policies for regulating Internet solicitations, state regulatory agencies
have nevertheless been attempting to impose their existing registration
requirements on charities and their vendors for Internet solicitation
activities, sometimes under circumstances where the entity in question has
little, if any, involvement with the actual online solicitation.
Registration issues often arise when a charity files
its vendor's contract with the state. Technical or ambiguous contractual
language may cause state regulators to presume that the vendor's involvement
with solicitation activities requires registration. Further complicating matters
is the fact that states do not cite the Charleston Principles when seeking to
enforce their regulations.
Instead, states cite their existing solicitation
laws, which use broad language that does not provide clear guidance as to
whether the services provided by these vendors trigger the registration
requirements. Even when states do cite the Charleston Principles, they are not
strictly applied as controlling law, but rather as suggestions for determining
whether an entity must comply with their state regulations. Because of this lack
of certainty in guidance, charities and their vendors arc left to figure out how
to fit their square pegs into round holes.
Seth Perlman is a senior partner at Perlman and
Perlman. He is author of Fund-Raising Regulation. His email is seth@perlmanandperlmancom
Karen I. Chang is an associate with the firm. Her email is karen@perlmanandperman.com
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